![My Charge 3 did this today. Warranty was up three weeks ago. Fitbit had every right to deny to replace it, but 10 minutes with tech support chat and they are shipping My Charge 3 did this today. Warranty was up three weeks ago. Fitbit had every right to deny to replace it, but 10 minutes with tech support chat and they are shipping](https://external-preview.redd.it/S08uI0-p5wFOPWXfc2ntrBwM2d-bETEnazEJ4b7o7VM.jpg?auto=webp&s=e43fd2807fda23b7eb341ab7bdd17123cc112013)
My Charge 3 did this today. Warranty was up three weeks ago. Fitbit had every right to deny to replace it, but 10 minutes with tech support chat and they are shipping
Fitbit Support on Twitter: "@patriciakwame Hi @patriciakwame! We're sorry for the experience it has caused you. How we may help you today? Can you please provide us more details about the issue
![Dan on Twitter: ".@fitbit What's the point of a Live Chat if they can't understand? Can u please answer what I'm asking in the photo? http://t.co/J29QSf5SUZ" / Twitter Dan on Twitter: ".@fitbit What's the point of a Live Chat if they can't understand? Can u please answer what I'm asking in the photo? http://t.co/J29QSf5SUZ" / Twitter](https://pbs.twimg.com/media/B5edW-HCUAIOOJ3.png)